At CoiCraft, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us. Please read it carefully to understand our practices.
1. Information We Collect
When you use our services, we may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping address, and payment details you provide when placing an order or contacting us.
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Order Information: Details about your purchases, such as products ordered, payment method, and delivery information.
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Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited (collected via cookies or similar technology).
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders efficiently.
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Communicate with you regarding your order status, shipping updates, and customer service inquiries.
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Improve our products, services, and website experience.
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Comply with legal obligations and prevent fraud.
3. Sharing Your Information
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We do not sell, rent, or trade your personal information to third parties.
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Your information may be shared with trusted shipping partners and payment processors solely for the purpose of fulfilling your orders.
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We may disclose your information if required by law or to protect our rights.
4. Data Security
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We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss.
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However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking
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Our website uses cookies to enhance your browsing experience and collect anonymous usage data.
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You can adjust your browser settings to refuse cookies, but this may affect some website functions.
6. Your Rights
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You have the right to access, update, or request deletion of your personal information by contacting us at [email protected].
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You can opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
7. Data Retention
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We retain your personal information only as long as necessary to fulfill orders and comply with legal requirements.
8. Children’s Privacy
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Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions or concerns about your privacy, please contact us at [email protected] or 0913586987.