Privacy Policy

Last Updated: 01/01/2025

Welcome to Coicraft! At Công Ty TNHH Đào Nhung (MST 3601622272), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, https://coicraft.com/, and purchase our Rattan Boho Lamps.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you provide to us directly, as well as information that is automatically collected when you interact with our website.

  • Personal Information You Provide:

    • Contact Details: Your full name, email address, mailing address, and phone number.

    • Payment Information: Credit/debit card numbers or other payment details required to process your orders. Please note that we use secure, third-party payment processors, and we do not store your full payment card information on our servers.

    • Account Information: Username and password if you create an account on our site.

    • Communications: Any information you provide when you contact us via email at [email protected], phone at +84913586987, or through our website’s contact forms.

  • Information We Collect Automatically:

    • Device and Usage Data: We may collect information about your device, IP address, browser type, operating system, and Browse behavior on our site, such as pages viewed and links clicked.

    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your Browse experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Our Services: To process your transactions, fulfill your orders, and manage your account.

  • To Communicate With You: To respond to your inquiries, send order confirmations and shipping updates, and provide customer support.

  • For Marketing and Promotions: To send you information about new products, special offers, and other updates that may be of interest to you. You may opt-out of receiving marketing communications at any time.

  • To Improve Our Website: To understand how our users interact with our site, to improve our website’s functionality, and to enhance the user experience.

  • To Ensure Security and Prevent Fraud: To protect our website, business, and customers from fraudulent or illegal activities.

3. How We Share Your Information

We do not sell or trade your personal information. We may share your data with trusted third parties only in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, and email marketing.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.

4. Data Security

We are committed to protecting your data. We implement appropriate technical and organizational security measures, such as using Secure Sockets Layer (SSL) technology, to safeguard your information from unauthorized access, use, or disclosure.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

  • Access, update, or delete the information we have on you.

  • Object to the processing of your personal data.

  • Request that we restrict the processing of your personal information.

To exercise these rights, please contact us at [email protected].

6. Policy Towards Children

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

  • Company Name: Công Ty TNHH Đào Nhung (MST 3601622272)

  • Email: [email protected]

  • Phone: +84913586987

  • Address: Số 60A, tổ 5, ấp Vàm, Thiện Tân, Huyện Vĩnh Cửu, Tỉnh Đồng Nai, Việt Nam